as a major customer, qenos was the first choice of city west water to hold its recent strategy & development meeting. key executives and department managers held their planning forum in the qenos training centre at altona to gain a more customer centric experience.
qenos general manager operations, andrew lake was invited to the opening session to provide an introduction of the overall qenos business. he also provided an insight into the water saving initiatives and continuous improvements qenos is making with city west water, particularly in relation to recycled water use.
the cww group participated in a brief tour of the olefins site to more fully understand the facilities and why such large volumes of water are so important to the qenos operations.